QodFlow is a Kanban-based workflow management platform for service operations teams. It enforces structured stage progression, tracks per-stage SLA deadlines, and gives every job a QR code so clients can see live status without creating an account.

How is QodFlow different from Trello, Asana, or Monday?

Trello, Asana, and Monday are general-purpose project tools — they have no SLA enforcement and no client-facing visibility. QodFlow is purpose-built for service operations: jobs cannot skip stages, SLA deadlines are enforced and visualized in real time, and every job has a QR code for client tracking with no login required.

How does QodFlow compare to Jobber or ServiceTitan?

Jobber and ServiceTitan are vertical tools locked to specific trades (HVAC, plumbing, home services) and start at $69–$349+/month. QodFlow is industry-agnostic, starts free, and gives any service team — repair shops, IT desks, agencies, field ops — the same structured workflow and SLA discipline at a fraction of the cost.

How does QR job tracking work?

Every job generates a unique QR code. When a client scans it, they see live status — which stage the job is in, whether it's on track or overdue — with no login or app required. It works like a package-tracking number for any type of service.

Yes. The free plan includes 3 users, 1 team workspace, and up to 10 active jobs. The job limit can be expanded by referring other teams. Paid plans start at $19/month and include a 30-day free trial.

Which teams use QodFlow?

Service and repair shops, creative agencies, IT service desks, field operations teams, fulfillment operations, and any team that manages recurring work through predictable stages.

What is SLA tracking?

SLA (Service Level Agreement) tracking automatically calculates whether each job is on track, at risk, or overdue based on configurable time limits per stage or globally. It updates in real time without manual input.

Is QodFlow good for small field service businesses?

Yes — especially if your trade isn't covered by Jobber/ServiceTitan or you don't want the all-in-one bundle. QodFlow handles the workflow + SLA + customer visibility piece and stacks with whatever you use for invoicing and dispatch.

Can field techs update job status from their phone?

Yes. QodFlow is web-based and mobile-friendly. Techs move jobs through stages on their phone between calls; the office sees the update in near real time.

Can customers see their service appointment status without an app?

Yes. Each job has a QR code or share link. Customers scan and see live status — scheduled, en-route stage, in progress, complete — without installing anything.

Use case

QodFlow for Field Operations

Field-service workflow without the vertical-software lock-in.

Vertical software like Jobber or ServiceTitan is excellent for the trades they're built for. If you're outside that bullseye — specialty repair, niche installation, mobile services, inspections — you're stuck choosing between paying for features you'll never use or running on spreadsheets. QodFlow is the third option: structured workflow, SLA tracking, and customer-facing visibility, industry-agnostic, starting free.

Stages tuned to field work

Scheduled → Dispatched → On-Site → In Progress → Completed → Invoiced. Adjust to your trade. Stages are enforced so a tech can't accidentally close a job that hasn't been QA'd by the office.

SLA timers for response and resolution

Same-day service jobs need a 4-hour response window. Standard jobs get 48 hours. Set the budget, QodFlow flags jobs at-risk so dispatch can re-route before SLAs breach.

Customer status without an app or login

QR code on the work order or text the link. Customer checks status from their phone. They see scheduled time, current stage (en-route, on-site, complete), and any delays — without calling the office.

Stack it with what you already use

QodFlow is workflow + SLA + visibility. Use Stripe or QuickBooks for invoicing. Use Google Maps or your dispatch tool for routing. Each tool does one thing well — no all-in-one tax, no industry lock-in.

Try QodFlow free

Free plan, no credit card. Set up your first workflow in 5 minutes.

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