Question 1

What is QodFlow?

Accepted Answer

QodFlow is a workflow management platform designed for service operations teams. It lets you organize work into structured stages with SLA deadlines, and gives clients a QR code to track their job status in real time without needing an account.

Question 2

How does QR job tracking work in QodFlow?

Accepted Answer

Every job in QodFlow can generate a unique QR code. When a client scans it, they see the live status of their job — which stage it's in, whether it's on track or overdue — with no login or app required. It works like a package tracking number for any type of service.

Question 3

Is QodFlow free to use?

Accepted Answer

Yes. QodFlow has a free plan that includes 3 users, 1 team workspace, and up to 10 active jobs. The job limit can be expanded by referring other teams. Paid plans start at $19/month and include a 14-day free trial.

Question 4

What types of teams use QodFlow?

Accepted Answer

QodFlow is used by service and repair shops, creative agencies, IT service desks, field operations teams, order fulfillment operations, and any team that manages recurring work through predictable stages.

Question 5

What is SLA tracking in QodFlow?

Accepted Answer

SLA (Service Level Agreement) tracking in QodFlow automatically calculates whether each job is on track, at risk, or overdue based on configurable time limits per stage or globally. It updates in real time without manual input.

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